All event/party package cancellation must be done 48 hour prior to the reserved date in writing or email. Cancellation will only be in effect once a confirmation email has been received by the customer from Kidz Funtown. Customer must confirm the cancellation in writing by mail or email. All funds paid in addition to the non-refundable deposit will be returned within 30 business days of cancellation confirmation. The non-refundable deposit will remain non-refundable, no exceptions. To cancel a reserved date, please contact Kidz Funtown at firstname.lastname@example.org.
Last updated September 18, 2019
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at email@example.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
14400 N. Lincoln Blvd.
Edmond, OK 73013
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least thirty (30) days from the receipt of your item to process your return.Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
The following items cannot be returned:
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
If you have any questions concerning our return policy, please contact us at: